Frequently Asked Questions
Everything you need to know about our mobile grooming service
Most grooming appointments take 1-2 hours depending on your dog's size, coat type, and services requested. Larger dogs or dogs with thick coats may take longer.
No. We bring everything needed including water, shampoo, conditioner, tools, and equipment. Just have your dog ready and ensure we have access to your home.
Our groomers are experienced with anxious dogs. The home environment helps reduce stress significantly, and we work at your dog's pace. We use positive reinforcement and take breaks as needed.
Yes. We groom dogs of all sizes, from small breeds to extra-large dogs. Our mobile van is equipped to handle dogs up to 150+ pounds.
We understand plans change. Please give us at least 24 hours notice for cancellations or rescheduling. Late cancellations (less than 24 hours) may incur a fee.
We serve Chicago and nearby suburbs including Lincoln Park, Lakeview, Wicker Park, Hyde Park, Evanston, Oak Park, Skokie, Naperville-adjacent north suburbs and more. Use the zip code checker on our Service Area page to confirm we cover your address.
We recommend booking 1-2 weeks in advance, especially for weekends. However, we often have same-week availability, so it's always worth checking.
For first-time customers, we may require a small deposit to secure your appointment. Returning customers typically don't need a deposit.
We accept cash, credit cards, debit cards, and digital payment methods like Venmo and Zelle.
Absolutely. You're welcome to watch from a distance. Some dogs do better when their owners are nearby, while others prefer less distraction. We'll work with what makes your dog most comfortable.
A bath and brush starts at $60 and a full groom starts at $80. Most appointments land around $160 per dog once size, coat condition, and add-ons are factored in. New customers get $30 off their first grooming.
No. Our van is fully self-contained with its own water tank, heater, and generator. We only need a legal place to park near your home.
Most dogs do well on a 4-8 week schedule. Doodles, poodles, and other curly or long-coated breeds usually need grooming every 4-6 weeks to prevent matting, while short-haired breeds can go 8-12 weeks between appointments.